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    Privacy Policy

    Pertains to and all other redirecting domain names


    This Privacy Policy describes how Park Lane Jewels manages your privacy, including the ways in which we may contact you and the use of cookies. It forms a part of our Website Terms of Use. As a visitor to our website (“the Website”) you care about how your personal information is collected, used, disclosed, transferred, stored, and shared. Hence, we do everything in our power to protect your personal information and privacy.


    Please familiarise yourself with this Privacy Policy. If you have any questions regarding the content please contact us by email at: This Privacy Policy is updated regularly and an obligatory formal review is conducted annually. We will handle information in accordance with the Privacy Policy which is in effect at the time we are factually processing your data. Updates to this Privacy Policy will be posted publicly on the website and will be effective immediately as of the date at the bottom of this document.




    1. Acceptance of Terms


    In order to request and use our services, you need to provide us with your name, email address and delivery address. Any Personal Information that is submitted or collected during your use of Park Lane Jewels services will be subject to this Privacy Policy.


    By visiting the website or using our services in any manner, you acknowledge that you fully accept the practices and policies outlined here, and you consent to our collection, use, and transfer of your information in the following ways. If you do not accept the Privacy Policy as a whole, you must immediately stop using the website and Park Lane Jewels services.




    1. What We Collect & How We Use It


    2.1 Website


    When you visit the website, you are not required to provide any personal information. However, when you sign up to receive information from us or when you sign up to receive and use the Park Lane Jewels services you are required to provide some personal information. Also, we will collect behavioural data when you accept cookies. How we handle cookies is stated in our Cookie Policy below.


    2.2 Personal Information


    “Personal information” refers to any information that you choose to submit to us that identifies you as a person. This includes i.e. your name, email address, home address, phone number and any other information about you. This can also include information which is publicly available via websites like Facebook, LinkedIn, Twitter, and Google.


    In addition to other uses mentioned in this privacy policy, we also may use your personal information to:


    Improve your browsing experience by personalizing the website;

    Send you information we think may be of interest to you by email or other means;

    Link the analytics information we store to personal information you submit to us; and

    Contact you for marketing purposes related to our business, which we think may be of interest to you.


    2.3 Navigation Information


    This refers to information about your computer, device, visits to the website, and logins to the Park Lane Jewels services, including your IP address, geographical location, browser type, referral source, length of visits, pages viewed, and heatmapping. We use navigation information to operate and improve the website and services, and may also use it to provide you with personalised information about Park Lane Jewels. Due to the nature of what is being collected, it is possible that navigation information may include personal information.


     2.4 Service Providers


    The website and services integrate some services provided by third parties. We may share some of your information with these service providers in order for them to provide their services, including removing repetitive information from prospect lists, analysing data, providing marketing assistance, conducting customer and/or user profiling, and providing customer service. As such, the terms and privacy policies of these service providers may apply to you as well, in particular: Google Analytics, Google Adwords, Google Tag Manager, Hotjar, MailChimp, Woocommerce, WordPress. Acceptance of these service provider terms is required to access the website and services. Further information is set out below in our cookies policy.


    Park Lane Jewels seeks to conclude data processing agreements with each service provider before third party services are implemented into the website or Park Lane Jewels services in order to ensure that your personal information is used, stored, and transferred securely and in accordance with South African law. Even so, Park Lane Jewels does not control or assume any responsibility for the content or practices of these service providers, including their data storage and transfer policies, and this privacy policy does not apply to these features, which are governed by their own policies and terms.


    2.5 External Websites


    The website and services may contain links to other websites run by third parties. Our provision of these links does not amount to our endorsement of these other websites, nor their content, owners, or practices. This privacy policy does not apply to those other websites, which are governed by their own terms and policies. Park Lane Jewels does not control or assume any responsibility for the content or practices of these other websites.


    2.6 Promotional actions


    We may ask for personal data in relation to promotional/ marketing activities, or actions. Park Lane Jewels uses this data to execute the actual promotion, to inform price-winners and/ or participants or to measure response. The data collected are subject to this privacy policy.


    2.7 Information of Minors


    The website and Park Lane Jewels services are not intended, or targeted towards children under the age of 13, and we do not knowingly collect any information about children under the age of 13. If you believe that we have collected information about Minors, please contact us at so that we can delete this information.


     2.8 We Don’t Sell Personal Information


    We will never sell your personal information to any third party.




    1. Retention & Security of Personal Information


    3.1 Retention of Personal Information


    We retain any personal information that you provide to us as long as we deem necessary, after which we will securely delete the information. We will also delete any of your personal information from our servers upon your request, as detailed in Park Lane Jewels Opt-Out & Anti-Spam Policy below.


    3.2 Security of Personal Information


    Our servers are housed in secure and controlled environments administered by Afrihost South Africa. Personal Information is encrypted when it is collected via the website and services and/or is transmitted to third parties in accordance with this privacy policy.


    3.3 Transfer of Personal Information


    Park Lane Jewels is compliant with South African law and maintains strong data protection and privacy controls to protect your personal information and ensure its security during international transfer and any periods of storage in foreign locations. As an international company, we may transfer and access personal information from around the world. No matter where you or your data are located, this privacy policy shall apply, even if we transfer personal information to other countries.


    3.4 Disclosure of your Personal Information


    We reserve the right to use or disclose your personal information if we are required by law or if we reasonably determine that use or disclosure of your personal information is necessary to protect our rights, operations, or users; comply with a law, court order, or legal process; or perform our contractual obligations. Additionally, in the event of a reorganisation, merger, or sale we may transfer any and all personal information we collect to the relevant party.




    1. Opt-Out & Anti-Spam Policy


    4.1 Review, Change & Remove Personal Information


    If you provide us with your personal information, you have the following rights with respect to that information to:


    Review the personal information that you have supplied to us;

    Request a correction of any errors or change of outdated information or omissions in the personal information that you have supplied to us

    Request that your personal information not be used to contact you;

    Request that your personal information be removed from our solicitation list(s);

    Request that your personal information be deleted from our records; or

    Opt-out of being solicited by Park Lane Jewels.

    To exercise any of these rights, please contact us by email at We will act promptly to amend or delete your personal information and will notify you accordingly. Please note that the use, storage, and transfer of some of your personal information may be necessary for the purposes of our relationship. If we receive a request to delete personal information that is categorised as being necessary, we will contact you and work with you to find a reasonable solution.


    4.2 Unsubscribe from our Communications


    You may unsubscribe from receiving our marketing communications at any time by clicking on the “unsubscribe” link located at the bottom of our emails or by contacting us via email at


    Please note that our customers and users cannot opt-out of receiving product and transactional emails related to their account with us.




    1. Cookie Policy


    A cookie is a small file which asks permission to be placed on your computer’s hard drive. By using this website you consent to our use of cookies. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.




    This Privacy Policy was last updated on August 24th, 2019.

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